Testimonials

On our first visit (my wife and I) we were delighted with the welcome from the staff, the clean, light, and fresh air ambience of the home.My aunty has dementia but is still full of her old personality and characteristics. The kindly and attentive staff encourage her to be herself: Fortunately, sheis fairly active and insists on walking around without a stick but always under the watchful eye of the staff. In good weather, a keen gardener in her day, she visits the home's own garden.She told us she likes her bed and her room is a happy, contented looking place with personal mementoes from her own home.

Settled in very well. Likes the staff and food very much. Looked after well. Left far better than she was on admission.

The staff are very helpful, kind, very easy to talk to, have been a great help to us and our son.

The staff have been lovely and helpful and remember my father's name.It's a very clean and respectful place.

After this past year as a full-time carer of Mum, who has vascular dementia, both myself and Mum were really ready for a break. It was so important to me that Mum enjoyed her stay and had a positive experience.Charnwood Care Home provided a safe, friendly, professional and well organised home forMum to receive the care she deserves. In these challenging times it was such a relief to see all the staff happy and caring and providing excellent, safe care.Mum is happy to return and we have booked another short stay.Thanks to all the staff.

My mom was in a bad way when she came to Charnwood Care Home 3 months ago; her dementia had taken its toll emotionally. Thanks to the wonderful staff, she is now mostly happy and far more content. All the staff I've had contact with have been truly kind and caring and any interactions with other residentsI've witnessed/heard have backed this up. The carers 'care' which to me is what really matters.

Staff have worked really hard to settle in mum and dad. All very friendly, helpful and kind. Concerns are dealt with quickly. Communication with us is great. Activities are enjoyed and photos are on Facebook is a brilliant way for the grandchildren to see what grandparents have been doing. A huge thankyou to everyone involved in mum and dads care.

Since I came here on Thursday 1st April 2021 I have found the wonderful care and treatment of the manager and all the staff absolutely wonderful and I feel very happy and safe at this lovely care home. I feel very happy and am looked after extremely well. I feel safe, contented, happy and at peace.

Mum seems very settled, everyone is helpful.

Staff are very helpful, helping us to settle in.